In this panel, we describe some of our most inglorious misfires as case vignettes in clinical decision support (CDS) implementation to share hard-earned lessons organized into 8 sociotechnical dimensions.
2022
2 posts
Although interruptive alerts have their role in these systems, excessive reliance on or poorly built interruptive alerts can lead to alert fatigue and other downstream effects. Further refinement of alert burden metrics is needed as current metrics do not adequately represent the impact on end users when viewed through different dimensions. The best practices we describe here will allow institutions to establish monitoring and optimization programs to reduce alert burden.